NRHA Launches Online Rent Payments for Public Housing Communities

For More Information: 

Jenn White Moore

For Immediate Release
Release Date: 
Mon, 08/22/2016

Norfolk, VA (August 22, 2016) – Norfolk Redevelopment and Housing Authority (NRHA) is launching an electronic rent payment option for residents in its public housing communities effective September 1. NRHA is utilizing the payment platform RentPayment, an online and mobile payment solution for the multi-family industry. Residents are also able to call RentPayment Customer Service line to pay their rent over the phone at 1-866-289-5977.

Residents may still mail in their rent payments to PO Box 71247, Philadelphia, PA 19176-6247 in the envelope they receive monthly.

Residents will be able to pay rent online through debit card, credit card or e-check for a small handling fee. The fees are determined and collected by YapStone, the RentPayment holding company, and not paid or conveyed to NRHA.

Fees are as follows:

  • Debit card payment: additional cost of 1% of total paid
  • Credit card payment: additional cost of 2.95% of total charged
  • E-Check payment: additional cost of $1 regardless of amount paid
  • Minimum fee:  $4.95 for all debit and credit card payments

RentPayment allows residents to elect to report their rental payment information to TransUnion therefore helping residents build and improve their credit scores.

Residents can access the RentPayment online portal via the NRHA website homepage or RentPayment website directly.

About YapStone

YapStone is a leading global provider of web and mobile payment technology solutions enabling electronic payments and automated onboarding for global online and mobile marketplaces, including HomeAway® and VRBO®, as well as for large vertical markets, including apartment and vacation rentals (through its RentPayment and VacationRentPayment brands, respectively), HOA communities, self-storage and non-profits. YapStone develops tailored payment solutions to address partner needs and processes over $14B in payments volume annually. YapStone continues to be recognized for its growth, ranking on the Inc. 5000 list of Fastest-Growing Private Companies for seven consecutive years, and honored in 2013 and 2015 on Forbes’ List of America’s Most Promising Companies. YapStone has raised over $110 million from investors, including Accel Partners, Meritech Capital and Bregal Sagemount. YapStone is headquartered in both Walnut Creek and Santa Monica, California, with its international operations center in Drogheda, Ireland. To learn more, visit

About RentPayment

Powered by the YapStone payment platform, RentPayment is the most robust and convenient online payment solution to accept and pay rent. Founded in 1999, the RentPayment online and mobile payment solution powers payments for property management companies, landlords and renters. As the established market leader, RentPayment partners with thousands of property management companies representing millions of rental units nationwide. For more information, visit

About NRHA: 

Founded in 1940, NRHA is a national leader in community revitalization and fostering sustainable mixed-income communities.  As the largest redevelopment and housing authority in Virginia, NRHA is an important driver of the local economy.

©2017 Norfolk Redevelopment and Housing Authority  NRHA Webmail

NOTICE OF NONDISCRIMINATION - NRHA provides equal housing and employment opportunities for all persons. NRHA does not discriminate against any applicant, resident or employee on the basis of disability, age, race, color, religion, gender, familial status or national origin in the admission, access or operations of programs, services or activities. NRHA complies with Title VI of the Civil Rights Act and the Americans with Disabilities Act. An internal grievance procedure is available to resolve complaints. If you feel you have been discriminated against, you have the right to file a complaint of discrimination  by calling toll free (888) 799-2085. Qualified individuals who need communication aids, services or other accommodations to participate in programs and activities are invited to make your needs known to the 504/ADA Coordinator, Kim Thomas (757) 623-1111. Please give NRHA at least seven to ten days advance notice to meet your needs