Institute of Real Estate Management (IREM)

For More Information: 

Ed Ware

For Immediate Release
Release Date: 
Fri, 01/13/2006

Chicago, IL (January 13, 2006) – The Norfolk Redevelopment and Housing Authority (NRHA) has taken the lead in responding to a directive from the U.S. Department of Housing and Urban Development (HUD) that the nation's housing authorities adopt asset-based property management practices by 2007. HUD operating subsidies are being tied to this directive, which is designed to more cost-effectively manage the nation's affordable multifamily housing supply. NRHA has positioned itself to be in the forefront of this initiative by putting 17 of its employees through a comprehensive, five-day training program on residential site management developed and presented by the Institute of Real Estate Management (IREM).

Titled “Successful Site Management,” also known as IREM course RES 201, the program covers all of the core competencies needed to manage multifamily properties from a site-based perspective. The Norfolk course was taught by Enis Hartz, CPM, of Paramount Financial Group in Exton, PA.

“We sought IREM out as our education partner because they are the undisputed leader in real estate management education,” said NRHA Executive Director Shurl Montgomery. “We wanted to model ourselves operationally after successful private-sector real estate management organizations and be a forward-looking model for other public housing groups moving toward asset-based management. We were confident the IREM would provide our employees with state-of-the art expertise that would help achieve these goals and our confidence was well-founded.”

In addition to asset-based accounting and budgeting, the IREM course addressed marketing and leasing, human resource management, legal and risk management strategies, on-site maintenance management, and professional ethics. NRHA Director of Property Management, Phyllis Armistead said: “We are especially proud that all 17 of our program participants not only completed the training program but passed a rigorous certification exam given at its conclusion that has earned them IREM certification as Accredited Residential Managers” (ARM), the most-recognized credential for residential real estate managers.

The 17 NRHA employees were inducted into IREMs Virginia Tidewater Chapter No. 39 at the chapter's annual awards dinner in late December. At that event, they received their ARM certificate and pin from IREM's Immediate Past President Tony Smith, CPM. In his comments to the inductees, Smith said: “NRHA has made a great strategic investment in your future that will benefit you, the organization, and the residents you serve. By earning your ARM credential you've demonstrated the knowledge, skills and professionalism necessary to truly excel at what you do.”


The Institute of Real Estate Management (IREM) has been the source for education, resources, information and membership for real estate management professionals for more than 70 years. An affiliate of the NATIONAL ASSOCIATION OF REALTORS, IREM is the only professional real estate management association serving both the multi-family and commercial real estate sectors.

Membership includes more than 17,000 individual members and 525 corporate members. IREM promotes ethical real estate management practices through its credentialed membership programs, including the Certified Property Manager (CPM) designation, the Accredited Residential Manager (ARM) certification, and the Accredited Management Organization (AMO) accreditation.


IREM Contact: Sharon Peters

About NRHA: 

Founded in 1940, NRHA is a national leader in community revitalization and fostering sustainable mixed-income communities. As the largest redevelopment and housing authority in Virginia, NRHA plays a key role in making Norfolk the city of choice to build, work, live and play.

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